Japan

Complete Guide for JR Tokyo Station: How to transfer without getting lost! At Marunouchi Underground

丸の内地下中央口改札
らいあん
Ryan
Ryan

When should we use the Tokyo Station underground?

JR Tokyo Station is the gateway to Tokyo, the capital of Japan, where approximately 14 million people live. It is a huge terminal station where the Shinkansen, conventional train lines, and subway lines converge, making it an important starting point for many travelers. For locals who are familiar with the area, it is a very convenient station for various transfers. However, the large station is filled with people, platforms and exits. It's like a dungeon in a role-playing game. If this is your first time at JR Tokyo Station, you'll definitely get lost in no time!
Marunouchi is an area on the west side of Tokyo Station, facing the Imperial Palace. In the basement on the Marunouchi side of Tokyo Station, you can transfer to the Sobu Line Rapid, Yokosuka Line, and the Narita Express bound for Narita Airport, as well as to other Tokyo Metro stations. Read this article to find out how to transfer conveniently at Tokyo Station!
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First, check out the whole picture of Marunouchi!

There are three exits in the Marunouchi underground as below, (10)the Marunouchi Underground North Exit, (11)the Marunouchi Underground Central Exit, and (12)the Marunouchi Underground South Exit. 
Let's start with the "Marunouchi Underground Central Exit" and check it out in detail.
Exits on the underground level of the Tokyo Station

Introducing the Marunouchi Underground Central Exit

From ground level to Marunouchi Underground Central Exit

Ryan
Ryan

The shortest route from ground level to the basement is the “Central Passage Stairway”!

Immediately to the right of the Marunouchi Central Gate ticket gates on the ground level, there are escalators, elevators, and stairs (called the Central Passage Stairway) that lead to the Marunouchi Underground Central Gate; this is the shortest route from the ground level to the basement floor.
Passage toward to the Central Passage Stairway

All passageways are concentrated at the Marunouchi Underground Central Exit.

Go down the central passage stairs and you will arrive at the first basement floor. The Marunouchi Underground Central Exit is directly ahead.
The passages to the Marunouchi Underground North Exit and the Marunouchi Underground South Exit branch off just before the Marunouchi Underground Central Exit. Facing the Marunouchi Underground Central Exit, if you go to the right you will reach the Marunouchi Underground North Exit, and if you go to the left you will reach the Marunouchi Underground South Exit.
Marunouchi Underground Central Gate and passages
Around the Marunouchi Underground Central Exit, there are many elevators and escalators leading to the Marunouchi Underground Platform, where the Sobu Line Rapid Service and the Narita Express depart and arrive. There are two elevators and four escalators in four locations, so use the one that is free.
Marunouchi underground escalators
Marunouchi underground elevator
Cross-section of Marunouchi Underground

Complete guide to transferring to the Marunouchi underground platform

Ryan
Ryan

Transfers to the Sobu Line Rapid, Yokosuka Line, and Narita Express are available here.

Marunouchi Underground Platform is officially called "Sobu Line Underground Platform" and is located on the 5th basement floor of Tokyo Station. In addition to the Sobu Line Rapid and Yokosuka Line, the Narita Express departs and arrives from this platform.
The Narita Express runs to Narita Airport, Shinjuku and Ofuna, and runs two trains per hour between 8am and 9am, 9pm and 11pm. It runs three trains per hour between 9am and 8pm. All seats are equipped with large tables where you can use your computer, power outlets, and reclining seats with luggage space at your feet, making it very convenient and comfortable. If you have large luggage, follow the red signs on the floor on the 4th basement floor to the elevator to the 5th basement floor.
Directions to Narita Express
Ryan
Ryan

Before boarding the Narita Express, don’t forget to purchase a limited express ticket in addition to your regular ticket.

Coin lockers that are almost guaranteed to be available

On the way to the Marunouchi underground platform, on the 4th basement floor (transfer floor), you will find the most vacant coin lockers in Tokyo Station. There are over 1,000 coin lockers here, so even if other places are unfortunately full, you will almost certainly be able to use one here. If you are a travel enthusiast who often travels with large luggage, be sure to remember this place.
Ryan
Ryan

There are coin lockers available so I recommend it!

Coin lockers on the 4th basement floor of Marunouchi

Transfer to Tokyo Metro Tokyo Station is just around the corner

During the day, there are a lot of people walking from the Marunouchi Underground Central Exit of JR Tokyo Station to the central ticket gates of Tokyo Metro Tokyo Station, making it difficult to see all the way, but once you leave the gates, just go almost straight ahead (blue arrow in the image below) and you will see it, about 100m away.
Marunouchi Underground Central Gate and passages
Transfer route to Marunouchi Line
Tokyo Metro Tokyo Station central exit

In fact, the Marunouchi Underground South Exit is convenient for transfers

The shortest route to Tokyo Metro Nijubashimae Station

The Marunouchi Underground South Exit is relatively empty, and it is an easy ticket gate to pass through. You can actually transfer to Nijubashimae Station on the Tokyo Metro Chiyoda Line from here. When transferring to the Chiyoda Line from Tokyo Station, it is actually closer to Nijubashimae Station than to Otemachi Station. Another advantage is that when heading to Akasaka, Omotesando, or Meiji Jingumae (Harajuku) on the Chiyoda Line, transferring at Nijubashimae Station is one stop closer to your destination than transferring at Otemachi Station.
Marunouchi Underground South Exit
The blue line in the image below is the transfer route from Tokyo Station to Tokyo Metro Nijubashimae Station. It takes about 7 minutes on foot.
Transfer route from Tokyo Station to Nijubashimae Station

Complete guide to transferring to Tokyo Metro Nijubashimae Station

To get to Nijubashimae Station, turn right after exiting the Marunouchi Underground South Exit. Cross the wide corridor and proceed to the stairs with a short escalator. There are no signs or directions, so even locals can easily lose sight of it, but the only escalator in the area is the landmark.
From the Marunouchi Underground to the Gyoko-dori Underground
Once you go up the escalator or stairs, you will arrive at the underground passage of Gyoko-dori. Continue straight until you reach the end of the passage.
Underground passage of Gyoko-dori street
Turn left at the end of the underground passage. Follow the signs for the Tokyo Metro Chiyoda Line.
At the end of the underground passage on Gyoko-dori
The ticket gate is in the blue frame in the photo below. After going down a few steps (or a slope), you will arrive at the ticket gate of Tokyo Metro Nijubashimae Station.
Ticket gates at Nijubashimae Station
Ryan
Ryan

You might be tempted to turn right at the next aisle, but don’t make the mistake and go straight ahead.

To transfer to Otemachi Station, go to the Marunouchi Underground North Exit

The Marunouchi Underground North Exit is the shortest route to Tokyo Metro Otemachi Station (for Marunouchi Line, Tozai Line, Chiyoda Line, Hanzomon Line) and Toei Mita Line Otemachi Station.  From the Marunouchi Underground North Exit, the closest platform of Otemachi Station is the Tozai Line. Otemachi Station has a very complicated structure, so we will cover it in a separate article.
Marunouchi Underground North Exit
Have a nice trip!
ABOUT ME
らいあん(Ryan)
らいあん(Ryan)
中のひと
これまで日本国内は47都道府県をすべてまわり、世界20以上の国・地域を旅してきた旅好きです。 世界中のあらゆる場所は「誰かにとっての地元(ローカル)」。 ローカルな情報を知ることで、旅先での新しい発見にワクワクしながらも、まるで地元を歩くように自由自在な旅を楽しんでいきましょう!

I'm a travel enthusiast who has traveled to all 47 prefectures in Japan and more than 20 countries and regions around the world. I believe that every place in the world is "someone's local". By learning about local information, you can enjoy traveling freely as if you were walking around your hometown while getting excited about new discoveries on your travel!
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